Privacy Policy
Effective Date: July 25, 2026
Liv Aligned Coaching (“we,” “us,” or “our”) operates the website livalignedcoaching.com (the “Service”). This Privacy Policy explains how we collect, use, and protect information from visitors and clients who use our Service.
By using our Service, you agree to the collection and use of information as described in this policy. We do not sell your information, and we only share it as described below.
This policy is governed by the laws of the Commonwealth of Pennsylvania, USA. If you are located outside the United States, please note that your information will be processed in the U.S., where data protection laws may differ from those in your country.
Information We Collect
Contact and Account Information: When you reach out, book a session, or sign up for our mailing list, we may collect your name, email address, phone number, and mailing address.
Payment Information: We use Stripe to process payments on our website. When you make a payment, Stripe collects and processes your billing details and card information directly — we do not store full credit card numbers on our own servers. Stripe’s use of your information is governed by Stripe’s Privacy Policy.
Scheduling Information: We use Calendly to manage bookings. When you schedule a session, Calendly collects your name, email, and any details you provide about your scheduling preferences. Calendly’s use of your information is governed by Calendly’s Privacy Policy.
Email Communications: We use HubSpot and Gmail to manage client communications and, if you opt in, our email newsletter. These platforms may collect your email address, engagement data (such as email opens), and message content.
Intake and Coaching Session Information: As part of the coaching process, our intake forms and sessions may involve you sharing personal information related to topics such as:
- Mental and physical health
- Financial planning
- Family dynamics and relationships
- Life organization, including education, employment, etc.
This information is used solely to provide and personalize your coaching experience. It is kept confidential and is not shared with third parties except as described in this policy or as required by law.
Important: Liv Aligned Coaching provides coaching services, not medical, psychological, or therapeutic treatment. Information you share with us is not protected under HIPAA (the Health Insurance Portability and Accountability Act), as we are not a covered healthcare provider. If you are experiencing a medical or mental health crisis, please contact a licensed healthcare professional or emergency services.
Log Data: When you visit our Service, our servers may automatically log information your browser sends, such as your IP address, browser type and version, the pages you visit, and the time and date of your visit.
Video Sessions: Coaching sessions may be conducted via Google Meet. If sessions are recorded, we will let you know in advance. Google Meet’s use of your information is governed by Google’s Privacy Policy.
Online Store: If you purchase products or services through our online store, we use WooCommerce to process your order details (such as items purchased, billing and shipping information). Payment itself is handled by Stripe, as described above.
Cookies and Website Tools: Our website uses cookies — small data files stored on your device — along with plugins and tools that help our Service function and allow us to understand how visitors use our site. These include:
- Google Analytics 4 (GA4): We use GA4 to understand how visitors use our site, including pages viewed, time spent, and general engagement patterns. GA4 uses cookies and similar technologies to collect this data, and may collect device, browser, and approximate location information. You can opt out via the Google Analytics Opt-out Browser Add-on or by adjusting your cookie preferences.
- Contact forms: When you submit a form on our site, we collect the information you provide (such as your name, email, and message) in order to respond to you.
- SEO and security tools: We use SEO and website security plugins that may collect standard technical data such as your IP address, browser type, and pages visited, in order to help protect and optimize our website.
- Other website plugins: We may use additional plugins or tools to operate our website (such as forms, e-commerce, or performance tools), which may collect standard technical data like IP address and browser type as part of their normal function.
You can set your browser to refuse cookies, though some parts of the Service may not work properly if you do.
How We Use Your Information
We use the information we collect to:
- Provide, schedule, and personalize coaching services
- Process payments
- Communicate with you about appointments, invoices, or your coaching engagement
- Send newsletters or marketing emails, if you’ve opted in (you can unsubscribe at any time)
- Improve our website and services
- Comply with legal obligations
Data Retention
We retain client information for as long as needed to provide our services and to meet our legal, tax, and accounting obligations. Coaching session notes and intake information are generally retained for 7 years after your last session, after which they are securely deleted. You may request earlier deletion by contacting us, subject to any legal record-keeping requirements.
Service Providers
We work with third-party service providers — including but not limited to Stripe, Calendly, HubSpot, Google Meet, WooCommerce, and Google Analytics — to operate our Service. These providers have access to relevant personal information only as needed to perform their functions on our behalf, and are contractually or by policy restricted from using it for other purposes.
Security
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Links to Other Sites
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any information.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications at any time
- Request a copy of your data
To exercise any of these rights, please contact us using the information below.
Children’s Privacy
Our Service is not directed to anyone under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided us with personal information, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [insert your contact link] so we can address it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: liv@livalignedcoaching.com.